Features

Everything you need to win back missed calls.

BackIn60 does one job and does it fast: every caller you couldn't answer hears from you in under a minute, and you get a simple place to reply and book them.

Missed-call text-back

When a call goes unanswered, BackIn60 texts the caller within 60 seconds. You keep your business number: unanswered calls forward to your BackIn60 number, and the text goes out from there.

  • Your own message, edited in the app with a live preview
  • Your business name and “Reply STOP to opt out” on every automatic text
  • At most one automatic text per caller every 24 hours
  • Optional quiet hours, so nobody gets a text at 2 a.m.
  • A short greeting for the caller and voicemail, where your setup supports it

Live inbox

Every missed caller and their whole text thread in one list that updates in real time. Reply from your phone or computer, tap to call them back, and play their voicemail when there is one.

  • Instant notification when someone replies
  • Mark a conversation “Booked” when they're on the calendar
  • Open it on your phone or any computer

Your booking link

Add the online booking link you already use and BackIn60 puts it in the text, so callers can grab a time without waiting for you. No new scheduling software to learn.

Opt-out handling, built in

If someone replies STOP, QUIT, END, CANCEL, UNSUBSCRIBE, REVOKE or OPT OUT, they're taken off your list instantly and never texted again, by the automatic text or by anyone on your team. HELP gets an automatic reply with how to reach you.

How texting works for callers →

Simple stats

See what BackIn60 is doing for you at a glance: missed calls, callers texted back, replies and bookings.

The iPhone app Coming soon

Your inbox in your pocket, with push notifications the moment a caller writes back. Android comes later; the web dashboard works in any browser.

About the iPhone app → See the app

On the way

Coming soon

Coming soon

Automatic replies

Instant answers to the common questions, like hours and directions, with anything tricky passed to you.

Coming soon

Instagram DMs

New Instagram messages in the same inbox, with the same fast first reply.

Coming soon

Website form replies

A text back within a minute when someone fills out the contact form on your website.

Try it on your own phone line for 14 days.

Start your free trial