Support

Support & contact

Questions, setup help, billing or anything else: email me and you'll hear back from a real person, usually within one business day.

Email support

The fastest way to reach us, for customers and anyone else.

christeven@mail.tab.bot

Delete your account

In the app, go to Settings and tap Delete account. Or email us from your account email and we'll delete it for you. What gets deleted.

Got a text from us?

A business you called uses BackIn60. Reply to talk to them, reply STOP to opt out, or HELP for help. SMS Terms.

Common questions

How do I set up call forwarding?

Turn on “forward when unanswered” (also called conditional or no-answer forwarding) on your business line, pointing to your BackIn60 number. The steps depend on your carrier or phone system; the app shows them for yours, and we'll walk you through it during setup.

How do I test it?

Call your business line from another phone and let it ring out. You should get the text within a minute, and the call should show up in your inbox.

A caller says they didn't get the text.

Check that they didn't reply STOP before, that it isn't inside your quiet hours, and that they weren't already texted in the last 24 hours. Still stuck? Email us with the time of the call.

How do I change or cancel my plan?

Email christeven@mail.tab.bot. See Pricing for how billing works.

14 days free

Start your 14-day free trial

Start free trial

14 days free, then $497/month. Cancel anytime.

Prefer a call? Leave your number

Tell me a little about your business and I'll reach out to get you set up. No contract.

  • Setup help included
  • Keep your business number
  • Cancel anytime

Prefer email? christeven@mail.tab.bot

Phone or email is fine, whichever you prefer. I'll only use it to set up your trial. See the Privacy Policy.

BackIn60 · Operated by Christeven Donegan, a sole proprietor based in Staten Island, New York
Email: christeven@mail.tab.bot